About Us

About SocialTrack

SocialTrack is a social listening and brand intelligence platform developed, owned, and operated by SocialTrack JSC in Vietnam.

We help businesses, brands, agencies, communication teams, and planning teams monitor public online conversations, analyze social data, measure campaign performance, track competitors, and turn data into actionable insights.

SocialTrack is designed to support the full workflow from planning, tracking, monitoring to reporting, helping marketing and communication teams better understand the market, consumers, brands, and emerging social media trends.

What We Do

SocialTrack supports customers in:

Tracking mentions, keywords, hashtags, campaigns, and brands.
Measuring social buzz, share of voice, sentiment, engagement, and content performance.
Monitoring competitors and category conversations.
Identifying trending topics, top posts, top sources, influencers, and discussion communities.
Turning data into dashboards, regular reports, and planning insights.
Supporting early detection of communication issues, negative discussions, or unusual signals.

Our Mission

Our mission is to make social data easier to understand, faster to analyze, and more useful for business decision-making.

We believe social data should not only be used to measure conversation volume, but also to help businesses understand what consumers care about, why they react the way they do, and what brands should do next.